Tenants

Thank you for your interest in our rental properties. Review the Frequently Asked Questions, or download a sample lease or our screening guidelines.

Tenants FAQs

What is the residency application procedure?

An application must be submitted by every adult over the age of 18 that includes: providing proof of income (current pay stubs/awards letters, child support, disability, etc.) and paying the $40.00 non-refundable application fee food stamps, security, etc.). Before we can begin the application process, all paperwork and application fees must be paid, completed, and signed. Each applicant for the lease will be subject to a credit, criminal, and eviction verification conducted by Encompass Property Group LLC.

What happens once you are approved?

You will be contacted to set up an appointment for signing the lease and moving in. Before a lease is signed and a deposit down payment is made, the home or apartment will not be held for any applicant. Most of the time, a home or apartment won’t be held for more than 14 days.

What is the amount of the security deposit and when is it due?

For a single-family home, the security deposit, which is typically equivalent to one month’s rent, must be paid in full by the move-in date. Your credit score and/or rental history may influence the security deposit amount. If you are interested in one of our homes or apartment communities, please get in touch with the property manager for specific information regarding the security deposit.

Who is responsible for maintenance of the property?

Please refer to your signed lease agreement for the specifics of your maintenance obligations.

What is the lease term?

A one-year lease is required for most of our rentals. Please call right away to find out if short-term leases are accepted in some apartment communities or homes.

What is the pet policy?

Pets are allowed in some of our rentals. A fee for pets will need to be paid if a property allows them. Each pet is charged $300, and the monthly rent is increased by $25.

When do my payments begin?

The day you take possession of the property is when rent is due. Unless otherwise specified in your lease agreement, rent is due on the first of each month following your move-in date. If you move in the middle of the month, a rent amount is calculated at a rate of one percent.

Are you required to hold renter’s insurance?

Yes, renters insurance is required.

When can you move into your new home?

When: You can bring your belongings in. A money order or cashiers check is used to pay the entire rent, security deposit, and fees. Your name is verified on the utility bills, and the lease is signed. To set up a time and date for when you can get your keys, you need to get in touch with the property manager.

What is the Late Fee Policy?

Every month, rent is due on or before the fifth. You will be charged a $25 one-time late payment fee and an additional $5 per day until the balance is paid in full after the fifth.

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